@book{374786,
	author = {Hariharan, Arun, and Smith, Peter A. C.,},
	title = {The strategic knowledge management handbook :},
	publisher = {ASQ Quality Press,},
	year = {[2015]},
	address = {Milwaukee, Wisconsin :},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=7158760}
}