@book{483108,
	author = {Andersen, Bjrn, and Fagerhaug, Tom,},
	title = {Root cause analysis :},
	publisher = {ASQ Quality Press,},
	year = {2006.},
	address = {Milwaukee, Wisconsin :},
	edition = {Second edition.},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=1884171}
}