Andersen, Bjrn, <br/><br/>
Root cause analysis :  simplified tools and techniques / 
Bjrn Andersen, Tom Fagerhaug. 
 - Second edition. 
 - 1 online resource (237 pages) :  illustrations, tables 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780873898744 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Problem solving.<br/>Quality control.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .A53 2006 
<br/><br/><label>Dewey Class. No.: </label>658.4/013