@book{493000,
	author = {Sinha, Madhav,},
	title = {Selected papers from the 6th Canadian quality congress /},
	publisher = {Emerald,},
	year = {2015.},
	series = {TQM Journal : The International Review of Organizational Improvement,},
	address = {[Bradford, England] :},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=2093111}
}