00624nam a2200193 4500 0000005527 20180328101131.0 120216s xx 000 0 eng d 0852975937 : Ksh 720 L.C Christopher, William F. World class quality and productivity : fifteen strategies for improving performance. Kent, U.K : Financial world publishing, 2001. p. :122:ill ; cm.15. includes bib. ref. Industrial productivity. Thor, C.G. 120216 96906 96906 0 0 lcc 0 0 CPL CPL CART 2018-08-20 0 HD 56 .C4 2011/20261 2018-05-11 00:00:00 2018-05-11 BK 0 0 lcc 0 0 CPL CPL CART 2018-08-20 0 HD 56 .C4 2011/20262 2018-05-11 00:00:00 2018-05-11 BK