TY  - BOOK
AU  - Christopher, William F.
AU  - Thor, C.G.
TI  - World class quality and productivity: fifteen strategies for improving performance
SN  - 0852975937 :
PY  - 2001///
CY  - Kent, U.K
PB  - Financial world publishing
KW  - Industrial productivity
N1  - includes bib. ref
ER  -