Thor, Carl G. <br/><br/>
Designing feedback :  performance measures for continuous improvement. 

 - Kent :  Financial world publishing,  2001. 
 - 105 p. ;   cm.15. 
 - Financial World management library .
<br/><br/>includes bib. ref. 
<br/><br/><label>ISBN: </label>0852975945 :  Ksh 720/= 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Performance standards
<br/><br/><label>Subjects--Geographic Terms: </label><br/>Quality control--Handbooks,manuals etc.
<br/><br/><label>LC Class. No.: </label>HD 58.9  / .T4