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Technical communication : process and product / Sharon J. Gerson, Steven J. Gerson.

By: Contributor(s): Material type: TextTextPublication details: New York : Pearson, c2014.Edition: 8th edDescription: xxviii, 590 p. : ill (some col.) ; 26 cmISBN:
  • 9780321864949
Subject(s): LOC classification:
  • PE 1475 .G4 2014
Contents:
An introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations.
Item type: Books
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Item type Current library Home library Call number Status Barcode
Books Books DeKUT Main Campus Library General Stacks DeKUT Main Campus Library PE 1475 .G4 2014 (Browse shelf(Opens below)) Available 2020/41612

Sharon Gerson's name appears first in earlier editions.

Includes bibliographical references (p. 579-584) and index.

An introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations.

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