The power of business process improvement [electronic resource] : 10 simple steps to increase effectiveness, efficiency, and adaptability / Susan Page.

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TextPublication details: New York : AMACOM, c2010.Description: xii, 338 pISBN:

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Includes bibliographical references and index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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