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1. Books
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Designing feedback : performance measures for continuous improvement. by Series: Financial World management library
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kent : Financial world publishing, 2001
Availability: Items available for loan: DeKUT Main Campus Library (2)Call number: HD 58.9 .T4, ...

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Quality failure analysis and quality improvement methods in small and medium manufacturing companies ( a case study of Shamco Industries Limited) by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Nyeri DeKUT 2017
Availability: Items available for reference: DeKUT Main Campus Library: a (2)Call number: THE TS 156 .C4, ...

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Managing quality cultural tourism / Priscilla Boniface. by Series: The heritage
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; New York : Routledge, 1995
Availability: Items available for loan: DeKUT Main Campus Library (2)Call number: G 155 .A1 B6, ...

4. Books
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Operations management : creating value along the supply chain / Roberta S. Russell, Bernard W. Taylor III. by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, NJ : John Wiley & Sons, c2009
Availability: Items available for loan: DeKUT Main Campus Library (1)Call number: TS 155 .R8 2009.

5. Books
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Operations management : creating value along the supply chain / William J. Stevenson, Mehran Hojati [and] James Cao by
Edition: 5th Canadian ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Toronto McGraw-Hill: c2015
Availability: Items available for loan: DeKUT Main Campus Library (2)Call number: TS 155 .S7 2015, ...

6. Books
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The management and control of quality / James R. Evans, William M. Lindsay. by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mason, OH : Thomson/South-Western, c2005
Availability: Items available for loan: DeKUT Main Campus Library (2)Call number: TS 156 .E9 2005, ...

7. Books
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Operations management : quality and competitiveness in a global environment / Roberta S. Russell, Bernard W. Taylor III. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, NJ : John Wiley, c2006
Availability: Items available for loan: DeKUT Main Campus Library (1)Call number: TS 155 .R8 2008.

8. Books
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Managing quality : integrating the supply chain / S. Thomas Foster. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007
Availability: Items available for loan: DeKUT Main Campus Library (1)Call number: HF 5415.157 .F6 2007.

9. Books
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The lean Six Sigma pocket toolbook : a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity / Michael L. George ... [et al.]. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York ; London : McGraw-Hill, 2005
Other title:
  • Quick reference guide to nearly 100 tools for improving process quality, speed, and complexity
Availability: Items available for loan: DeKUT Main Campus Library (1)Call number: TS 156 .L4.

10. Books
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Operations management : multimedia version / Roberta S. Russell, Bernard W. Taylor III. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Prentice Hall, 2000
Availability: Items available for loan: DeKUT Main Campus Library (1)Call number: TS 155 .R8 2000.

11. Books
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Operations management / Roberta S. Russell, Bernard W. Taylor III. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Prentice Hall, c2003
Availability: Items available for loan: DeKUT Main Campus Library (1)Call number: TS 155 .R8 2003.

12. Books
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Quality improvement: (formerly entitled quality control) / Dale H. Besterfield. by
Edition: 9th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Pearson, c2013
Availability: Items available for loan: DeKUT Main Campus Library (1)Call number: TS 156 .B4 2013.

13. Books
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The complexity crisis : why too many products, markets, and customers are crippling your company-- and what to do about it / John L. Mariotti. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Avon, Mass. : Platinum Press : Adams Media, c2008
Availability: Items available for loan: DeKUT Main Campus Library (1)Call number: HD 58.9 .M3.

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