Using CiviCRM [electronic resource] : develop and implement a fully-functional, systematic CRM plan for your organization using CiviCRM / Joseph Murray, Brian P. Shaughnessy.

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TextPublication details: Birmingham, UK : Packt Open Source Pub., c2011.Description: ix, 438 p. : illISBN:

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Includes index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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