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Handbook of services marketing & management / Teresa A. Swartz, Dawn Iacobucci, editors.

Contributor(s): Material type: TextTextPublisher: Thousand Oaks : Sage Publications, [2000]Copyright date: 2000Description: 1 online resource (534 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781412973649 (e-book)
Other title:
  • Handbook of services marketing and management
Subject(s): Genre/Form: Additional physical formats: Print version:: Handbook of services marketing & management.DDC classification:
  • 658 21
LOC classification:
  • HD9980.5 .H36 2000
Online resources:
Item type:
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Includes bibliographical references and indexes.

Description based on print version record.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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