Managing crisis before they happen [electronic resource] : what every executive and manager needs to know about crisis management / Ian I. Mitroff and Gus Anagnos.

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TextPublication details: New York : AMACOM, c2001.Description: xiii, 172 p. : illISBN:

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Includes bibliographical references and index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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