Customer relationship management [electronic resource] : a global perspective / by Gerhard Raab ... [et al.].
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TextPublication details: Aldershot, Hampshire, England ; Burlington, VT : Gower, c2008.Description: ix, 204 p. : illISBN: - 9781409405405
- 658.8/12 22
- HF5415.5 .C83625 2008
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Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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